Frequently Asked Questions

RupeeDraw is a Pakistani digital lucky draw platform available as a mobile app. Users deposit funds into their in-app wallet and use their balance to enter prize draws — each draw entry costs just PKR 1. Prizes include bikes, cars, electronics, and Umrah packages.

The RupeeDraw app is available for Android devices. You can download it from the Google Play Store or through the link on our website. Search for "RupeeDraw" and install it on your phone.

Any Pakistani resident aged 18 years or above can register. You will need a valid mobile number and CNIC for verification. Each person is allowed only one account.

Open the app, go to "My Wallet", and tap "Add Funds". You can deposit using debit/credit cards, mobile wallets, or internet banking via our secure payment partner PayFast. The minimum deposit is PKR 10.

The minimum deposit is PKR 10. On your very first deposit, RupeeDraw credits your wallet with an additional PKR 10 welcome bonus — so your first deposit of PKR 10 gives you PKR 20 total balance to use for draws.

Yes. All payments are processed through PayFast (powered by Avanza Premier Payment Services), a licensed payment gateway regulated by the State Bank of Pakistan. We use SSL encryption for all transactions and never store your card details on our servers.

Wallet balance can be used for draw entries only and cannot be transferred to another user or cashed out directly. Unused deposited balance (excluding bonus and referral points) may be refunded under our Refund Policy. Please see our Refund Policy for details.

Each draw entry costs PKR 1, deducted from your wallet balance. You can enter as many tickets as you like to increase your chances of winning.

Winners are selected using a certified automated random number generation (RNG) system. The process is completely automated and transparent — no manual selection occurs. Draw results are published in the app and winning ticket numbers are displayed publicly.

There is no limit on the number of tickets per draw. The more tickets you buy, the higher your chances of winning. Each ticket costs PKR 1 from your wallet balance.

RupeeDraw offers a wide variety of prizes including motorcycles, cars, smartphones, laptops, home appliances, and Umrah packages. Current active draw prizes are always displayed in the app.

If you win, you will receive a notification in the app as well as an SMS and email to your registered contact details. Draw results are also published publicly in the app.

After being notified, you will need to verify your identity by submitting a copy of your CNIC through the app. Once verified, RupeeDraw will arrange delivery of your prize within 7–21 business days depending on the prize type. Delivery is completely free.

No. Prizes are non-transferable and cannot be exchanged for cash. The prize must be accepted as offered.

Every RupeeDraw user gets a unique referral link. Share your link with friends and family. When they register and make their first deposit using your link, you earn Referral Points. These points can later be converted to wallet balance and used for draw entries.

Go to "My Rewards" in the app and tap "Convert Points". The current conversion rate is shown in the app. Once converted, the balance is instantly added to your wallet for use in draws.

Referral points are valid as long as your account is active. RupeeDraw reserves the right to modify the referral program with advance notice in the app.

You can reach us via email at 1rupeedraw@gmail.com or by phone at +92 300 0909503. Our support team is available Monday to Saturday, 9:00 AM to 6:00 PM (Pakistan Standard Time). You can also visit our Contact page.

No. Each person is only allowed one account. Creating multiple accounts is a violation of our Terms & Conditions and will result in permanent suspension of all associated accounts and forfeiture of any balance or prizes.

To delete your account, email us at 1rupeedraw@gmail.com with your registered phone number and a request for account deletion. Please note that unused wallet balance (excluding bonuses) may be refunded as per our Refund Policy before deletion.